How can Ginger help?
Ginger is designed to support individuals that may not feel ongoing therapy is necessary but want assistance with something specific. Coaches can help with any issue you’re struggling with such as stress, anxiety, depression, issues with work, relationships, sleep, and more. If a coach believes a member may benefit from therapy or psychiatry sessions, the Ginger Member Support team can help the individual understand their options and can connect the member with a Ginger therapist or psychiatrist, who will become part of their care team.
How does it work?
Cigna members have access to these services as an in-network mental healthcare benefit. With Ginger, members will start with coaching and do not go directly into therapy. There is a flat rate for the coaching that’s charged per month. Access to Ginger includes 30 days of unlimited behavioral health coaching, and Ginger’s self-care content library, including learning activities, for a cost similar to a doctor’s office visit. Your out-of-pocket costs are determined by your benefit plan enrollment.
- For Coaching: You pay the same cost share as you would for an office visit, but only once per 30 days. For example, if you have already met your deductible, you’d pay the in-network office visit amount listed in your plan benefit summary. This rate includes unlimited access to a coach, Ginger classes and content via the app.
- For Therapy and Psychiatry: These visits are billed based on the services rendered, just as if you were seeing a therapist in an office setting. Your cost share is the same as an in-network office visit listed in your medical plan benefit summary.