Get help from a benefits expert
Proofpoint has teamed up with Alliant to provide you with a personal Benefit Advocate to help you and your covered dependents any time you have a benefits-related question or problem.
Your Benefit Advocate is an experienced benefits professional who is committed to assisting you with the following issues:
- General benefit questions
- Verifying eligibility and coverage
- Obtaining new ID cards
- Finding an in-network provider
- Resolving healthcare claims or billing issues
- Coverage changes due to life events (marriage, new child, divorce, etc.)
Benefit Advocate
Call: (855) 701-3257
8:00am – 5:00pm (M-Th)
8:00am – 4:30pm (Fri)
Pacific Standard Time (PST)
Email*: proofpoint@alliant.com
Confidentiality of Information
Due to federal legislation protecting your privacy and the security of your healthcare information, a HIPAA Authorization Form will be required for a Benefit Advocate to assist you with claims-related issues. Niki will provide you with the form when you email or call her. Through this form, you grant Benefit Advocates permission to work with your insurer and/or your healthcare providers to resolve your claims issue. The form grants permission on a limited time basis to only those individuals listed, and permission is revocable at any time.
Healthcare Contacts
Financial Contacts
Health Savings Account (HSA)
HSA Bank
(800) 357-6246
choicefund.hsabank.com
Flexible Spending Account (FSA)
Navia Benefit Solutions
(800) 669-3539
Policy/Group #: PRP
naviabenefits.com
Short-term & Long-term Disability,
Life and AD&D
Lincoln Financial
Life: (888) 787-2129
Disability: (888) 408-7300
Policy/Group #: 90-LF0212
lfg.com
Business Travel Accident (BTA)
AIG
Policy/Group #: GTP 0009133922
aig.com
