Contacts

Get help from a benefits expert

Proofpoint has teamed up with Alliant to provide you with a personal Benefit Advocate to help you and your covered dependents any time you have a benefits-related question or problem.

Your Benefit Advocate, Niki Basra, is an experienced benefit professional who is committed to assisting you with the following issues:

  • General benefit questions
  • Verifying eligibility and coverage
  • Obtaining new ID cards
  • Finding an in-network provider
  • Resolving healthcare claims or billing issues
  • Coverage changes due to life events (marriage, new child, divorce, etc.)

Benefit Advocate

Niki Basra
Alliant Employee Benefits

Call: (855) 701-3257
8:00am – 5:00pm (M-Th)
8:00am – 4:30pm (Fri)
Pacific Standard Time (PST)
Email*: benefits@proofpoint.com

*Please note communication over email is unencrypted and vulnerable to third party interference

Confidentiality of Information
Due to federal legislation protecting your privacy and the security of your healthcare information, a HIPAA Authorization Form will be required for a Benefit Advocate to assist you with claims-related issues. Niki will provide you with the form when you email or call her. Through this form, you grant Benefit Advocates permission to work with your insurer and/or your healthcare providers to resolve your claims issue. The form grants permission on a limited time basis to only those individuals listed, and permission is revocable at any time.

Healthcare Contacts

Cigna
CDHP, OAP (PPO)
(800) 244-6224
Policy/Group #: 3341330
cigna.com

 

Kaiser
CDHP, HMO
(800) 464-4000
Policy/Group #: 6001124
kp.org

Cigna Dental
(800) 244-6224
Policy/Group #: 3341330
cigna.com

VSP Vision
(800) 877-7195
Policy/Group #: 12273416
vsp.com

Work & Life Contacts (Mental Health)

Employee Assistance Program
Cigna Behavioral
(877) 622-4327
Employee ID: proofpoint
mycigna.com

Financial Contacts

401(k) plan
Fidelity
(800) 835-5095
401k.com

Health Savings Account (HSA)
HSA Bank
(800) 357-6246
choicefund.hsabank.com

Flexible Spending Account (FSA)
Navia Benefit Solutions
(800) 669-3539
Policy/Group #: PRP
naviabenefits.com

Commuter Benefits
Navia Benefit Solutions
(800) 669-3539
Policy/Group #: PRP
naviabenefits.com

 

Short-term & Long-term Disability,
Life and AD&D

Lincoln Financial 
Life: (888) 787-2129
Disability: (800) 213-8202

Policy/Group #: 90-LF0212
lfg.com

Business Travel Accident (BTA)
AIG
Policy/Group #: GTP 0009133922
aig.com

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